Refund policy

Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

Exchanges
We're happy to exchange clothing items for a different size, though you will need to return the original, and cover the postage cost for the replacement.

To start a return or an exchange, please contact us at birdkeeperstore@gmail.com and include your order number in the email.